Philadelphia’s Jefferson Hospital adjusts security protocols after delayed communication with staff over fatal shooting
Police say Stacey Hayes, 55, went to hospital around 12:08 am in a U-Haul, went to the ninth floor with blue scrubs and shot another caregiver, who was identified as 43 years old. Anrae James.
According to sources, surveillance footage shows Hayes walking behind James and opening fire as he sat at his workstation. Hayes then reportedly continued to shoot as James tried to escape.
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“Our preliminary investigation into the murder of Anrae James identified that process failures and human error played a role in the delay in our emergency communications,” hospital officials said in a statement. . “It is important to stress that the outcome would not have been different in this particular case. We are very fortunate that Monday’s incident did not result in more injuries.”
The hospital said it was using an airborne paging system in the building where the shooting occurred, but officials said the system was not used effectively in this case.
“Delays in using our air communications system allowed our team members to be notified of the shooting via JeffAlert, text messages and / or social media,” the statement said. “We also issued a Code Blue alert before an active shooter alerted, attracting a response team to the area where the shooting took place. Although we know the shooter was gone, it was ‘a protocol error. “
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Hospital officials called the shooting a “planned act of violence.” It is not yet known if James has been targeted.
“Unfortunately, our systems and additional investments in security, including the Strongline security badge, turnstiles at the entrances, an armed Jeffersonian police force, and metal detectors in our emergency rooms, probably wouldn’t. prevented this tragedy … However, we are committed to putting in place appropriate changes that will improve our processes and our ability to communicate in real time. “
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In response, the hospital said it has made changes and tightened security measures while the investigation continues. They understand:
– Hired additional security personnel and will conduct additional training with all security personnel.
– Collaborate with the Philadelphia police for a stronger presence on our campus.
– Initiate a more vigilant filtering process for more entries. Everyone entering our facility will undergo enhanced screening protocols, including staff, vendors and visitors.
– Reduced after-hours main hospital entrances and after-hours entrance to 10th Street Gibbon closed. Additional reinforced security measures are in place in our hospital divisions.
– Closure of all entrances on the ground floor which are not staffed.
– Engage in more “live drills” for active shooters. We are one of the only health systems in the region with live building-wide exercise, but due to COVID which has been disrupted. We began these exercises in August and will continue to schedule additional construction and service exercises.
– Improve our procedures for air pages. We’re going to review our processes and turn to automation to make this faster and easier during a similar crisis.
– Provide training on the JeffAlert texting system and its supporting role in managing active situations. IS&T and Security are working together to assess the system and will make recommendations for any appropriate improvements.
– Evaluate our communication policy for active shooters and emergencies. Processes and procedures will be scrutinized and, where appropriate, changes will be recommended and staff will be redeployed, retrained or hired.
Police say Hayes is charged with murder, attempted criminal manslaughter, aggravated assault, assault against law enforcement, VUFA and related offenses.
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