Detention Officer – Casual | Norfolk Constabulary
Zero Hour – Casual Staff
£12.72 per hour
Deadline: Friday March 4, 2022 at 5 p.m.
Position reference: Please indicate the reference: Z80 on the application form
Occasional vacancies in all police investigation centers (CIP):
Bury St. Edmunds
Mandatory training for successful candidates will begin for 6 weeks from 18and July 2022. It is required that full accreditation as a detention officer be obtained upon completion of the training. The training venue will be at Norfolk Police Headquarters, Wymondham/Hethersett Training Centre. We may consider providing accommodation for Norfolk PHQ for the duration of this training, if you live too far away to travel daily.
The recruitment process will consist of a formal interview which will take place during the week commencing 14and at 18and March 2022, via Teams. Candidates who pass the selection process will be required to undergo a medical evaluation and uniform fitting.
To help you understand what a detention officer is, we organize introductory sessions through the teams.
- 3rd March 2022 at 2 p.m. for one hour
- 4and March 2022 at 2 p.m. for one hour
This will give you the opportunity to be greeted by Chief Inspector Nick Paling, take a virtual tour of a PIC, hear from an experienced Detention Officer about the job and Sgt Mel Irwin will give you an overview of the training courses. At the end of the session, you will have the opportunity to ask any questions you may have.
If you would like to attend one of these sessions, please indicate your preference by email to: [email protected]
Detention officers are responsible for the care and well-being of detainees while in custody. This includes providing food, drink and medication as directed, performing basic health assessments, facilitating religious observance and making reasonable accommodations for people with disabilities. You must also be able to demonstrate good communication and interpersonal skills, with prior experience in managing conflict effectively and have the ability to work in restricted areas and confined spaces.
In addition, duties will also include carrying out general housekeeping and maintenance checks to ensure that cells, maintenance rooms and changing rooms are clean, tidy and in good repair. You will also be required to perform all administrative duties in the detention suite and take fingerprints, photographs and DNA samples and drug tests on inmate arrest samples.
As part of their role, the Custody Detention Officer must also undertake escort duties and constant observation of detainees as necessary.
This includes overseeing and managing inmates and the Virtual Court process. Be responsible for the safe and efficient management and coordination of the day-to-day forensic processes of PIC video remand hearings in accordance with the HRM operating model and under the direction of the Detention Officer.
It is essential that applicants meet the following criteria:
- Demonstrate good numeracy and literacy skills
- Demonstrate good face-to-face customer service skills
- Demonstrate the ability to maintain control of difficult situations and individuals
- Physical ability to effectively restrain inmates
- Experience working under strict procedures and guidelines
- Experience working effectively within a team
- Demonstrate the ability to be resilient and manage pressing priorities
- Good basic keyboarding skills with a working knowledge of the Microsoft Office suite
- Full driver’s license due to the need to drive police vehicles
It is desirable that applicants meet the following criteria:
- Previous experience supervising the welfare of others
This is a casual role based on a 0 hour casual worker agreement. All shifts that include non-standard working hours, such as weekends and night shifts, incur additional payments under the Police Staff Board Handbook
It will be considered whether the position can be offered on a part-time or job-sharing basis, in accordance with the organizational requirements of this role.
Recruitment criteria for all positions are subject to reasonable adjustment in accordance with the Equality Act 2010.
Applications from at-risk personnel will be prioritized and given preference in any selection process.
Anyone wishing to be considered for nomination must upload an application package and tracking form as they must be submitted together.
These forms along with guidance notes for the application are also available on the right side of the page in the Downloads section.
Please return the complete files by email to [email protected]